Shipping, Processing and Handling Information

Shipping Information

*HOLIDAY SEASON DELIVERY SCHEDULE:

Please place you order before 9:00 AM PT on December 11th 2017 to ensure that you receive your order before December 24th 2017. Note: UPS and Canada Post delivers Monday to Friday from 9:00am to 5:00pm. Please ensure that the shipping address is a location where you are available during this time period.

*HOLIDAY SEASON SHIPPING SCHEDULE:

Web orders processed and received from December 22nd to January 3rd will be shipped after January 4th.


VTech Technologies Canada Ltd. ("VTech") will ship to virtually any address within Canada by either UPS or Canada Post, depending on your location and postal code.

VTech Technologies Canada Ltd. will ship the product(s) via UPS standard ground service to virtually any street address within Canada and we ship the product(s) via Canada Post to P.O. Boxes or Rural areas within Canada. Shipping and handling charges plus all applicable taxes will apply depending on the size of your order.


Provincial sales tax will be added to all orders shipped in Canada.

British Columbia (GST + PST) 5% + 7%
Ontario (HST) 13%
Quebec (GST + QST) 5% + 9.975%
Alberta, Sask, Manitoba, Nunavut, Northwest Terr., Yukon Terr. (GST) 5%
Maritimes—New Brunswick, and Newfoundland and Labrador (HST) 15%
Nova Scotia (HST) 15%
P.E.I. (HST) 15%

Note: UPS and Canada Post delivers Monday to Friday from 9:00am to 5:00pm. Please ensure that the shipping address is a location where you are available during this time period.


Processing & Handling

A Processing and Handling Fee of $2.95 is charged to each order shipped in Canada.
This fee is charged for processing and handling the order and packing your item(s) safely and securely for shipping and delivery. This includes packaging materials as well as any additional services required.