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Product Support

Welcome to our Manuals Archive. Here you can download a digital version of manuals for your phone system. Simply enter the model number of you telephone in the box below.

Need help finding your model number? Get it here.

Or view basic troubleshooting tips:

How do I install a DSL filter?

Why is my Answering System not recording messages?

Why am I not receiving Caller ID?

I want to dial a phone number found in my Caller ID log, but the number is not displayed correctly. What can I do?

Can I leave my cordless handset in the charger when I'm not using it?

My battery pack does not last very long between charges. I am charging the handset more frequently. What should I do?

My phone is not working properly. Do you think purchasing a replacement battery(s) might fix the problem?

My telephone product is suddenly acting strange or stopped working altogether. What can I do?

I subscribe to a non-traditional telephone service (for example: magicJack, Skype or Windows Live Call) that uses my computer to establish a connection, and my phone is not working correctly.

My answering system plays my greeting to callers but will not record messages. Why?

How can I reduce static and noise on my phone?

Why is CL ( or C ) flashing in the base message window?

My Caller ID Announce (Voice Announce CID) isn’t easy to understand at times.

Or view our service and order support tips:

How do I obtain information about Caller ID Service?

How do I get status on a product or accessory I ordered?

I want to expand my VTech multi-handset product, how do I find the handset I need?

How do I find a battery for my VTech product?

How do I obtain support on my VTech product that is no longer under warranty?

How do I obtain warranty support on my VTech product?