Contact Us

We are committed to providing you with the support you need to make the most of your VTech Experience.

Web Store Support

For web store inquiries, general comments, order status, tracking information and web store technical support, please email Web Store Support at https://phones.vtechcanada.com/en/contact-us/support-form.

VTech Phones and Baby Monitor Support

For general comments, inquiries, warranty, or technical support for your VTech telecommunication product, please email us at https://phones.vtechcanada.com/en/contact-us/support-form or call 1 (800) 267-7377.

VTech Toys

For general comments, inquiries, warranty, or technical support for your VTech toy product, please email us at https://phones.vtechcanada.com/en/form or call 1-877-352-8697.

Technical Support hours are from Monday to Friday 9:00am to 6:00pm EST
Head Office

Our mailing address:
VTech Technologies Canada Ltd.
12111 Jacobson Way
Richmond, British Columbia
Canada V6W 1L5

Tel : (604) 273-5131
Fax : (604) 273-1425
Office Hours : Monday - Friday, 8:30am - 5:00pm

Web Site Feedback

Help us improve our site by telling us about any broken links, typos, missing graphics, or problems you may have found. Please email https://phones.vtechcanada.com/en/contact-us/support-form.