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Terms of Sale

In addition to the purchase terms set forth in the agreement between you and the applicable credit card company and/or your banking institution and the Limited Warranty that accompanies products you purchase on this web site ("Web site"), the following are the terms of sale ("Terms of Sale") under which VTech Technologies Canada Ltd. ("VTech") offers to sell products featured on this web site. By accepting delivery of products ordered from this web site, you agree to be bound by these Terms of Sale.

All Sales Final

VTech will not accept product returns and customers will not be refunded for any purchases through this site. For product warranty information, please refer to Limited Warranties.


VTech will ship products via standard ground shipping service. Shipping times will vary up to 10 business days, depending on the size and destination of your order.

Limited Warranties

The warranties for VTech products are covered by the limited warranties that accompany the products. The Limited Warranties are available on this web site for your inspection prior to purchase.

Service and Support

Materials accompanying the products you purchase will explain how to obtain service and support for those products.

Return Policies

Please view our Return Policies for more information.

Title, Risk of Loss

Title and risk of loss for the products purchased on this web site passes from VTech to you upon shipment.

Limitation of Liability

VTech does not accept liability beyond the remedies set forth herein, including any liability for product unavailability or the provision of services and support. VTech will not be liable for loss of profits, loss of business, or other consequential, special, indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim by any other third party. VTech is not liable or responsible for any amount of damages above the aggregate dollar amount paid by the customer for the purchase of products or services under this Agreement.

Applicable Law; Not for Resale or Export

This Agreement and any sales hereunder shall be governed by the laws of the Province of British Columbia, without regard to conflict of law regulations. You agree and represent that you are buying for your own use, and not for resale or export.